top of page
715-825-7878
NOW HIRING : Fireplace Installer/Technician Stop in to apply during showroom hours.
Frequently Asked Questions
How long should a fireplace last?
The lifespan of a prefabricated fireplace is similar to other major appliances such as a range or refrigerator. Although they can last for as long as 20-30 years when well maintained, most masonry chimneys can last for generations.
How often do I service my gas fireplace?
The initial and foremost guideline of any gas fireplace system is to have it inspected every year. With professional chimney companies, you can usually have your annual chimney cleaning and gas inspection scheduled at the same time. Matter of fact, your whole system should be inspected annually, top to bottom.
My pilot light is out, what can I do to make it work?
Pilot lights will occasionally go out. Sometimes the cause is easily resolved, such as running out of propane or turning off the gas. However, if the pilot light needs to be relit more than once per season, it should be inspected by a qualified service technician.
How often do I get my chimney cleaned?
The National Fire Protection Association Standard 211 says, “Chimneys, fireplaces, and vents shall be inspected at least once a year for soundness, freedom from deposits, and correct clearances.
Should I clean the fireplace glass on a regular basis?
Like your chimney, cleaning your fireplace glass on a regular basis will help it sparkle and reduce the amount of effort it takes to clean it. And, if you neglect cleaning your fireplace glass too long, the white or black substance on the glass can stain, making it near impossible to get clean.
Can I clean the fireplace glass safely myself?
Of course! To do this right, you need to do this carefully. One clever, all-natural way to clean your fireplace glass is to use a newspaper or paper towel and ash: Take a damp paper towel or newspaper and dip in leftover ashes. Wipe the glass in a circular motion to loosen caked-on soot.
We offer affordable services with a friendly smile that you can rely on. Matt and Vicky are here to help with all your fireplace solutions. We look forward to working with you in the near future.
Monday - Friday 10 a.m. - 5 p.m.
Saturday by Appointment Only
Sunday Closed
bottom of page